Contact information
Contact Us
We welcome customer questions, feedback, and reasonable service requests.
Whether you need assistance with product information, order status, shipping, tracking, returns, refunds, cancellations, after-sales support, or another order-related matter, the NODDEER customer support team is available to assist you.
NODDEER is operated by Tai'an Tieyu Network Technology Co., Ltd. Tai'an Tieyu Network Technology Co., Ltd. is responsible for the operation of this website and related customer support activities.
Please use the official contact information below when contacting us.
Unit 915, Yudu International Complex, north of Dongyue Avenue, Taiqian Subdistrict, Taishan District, Tai'an City, Shandong Province China
How to Contact Us
For questions regarding an existing order, please contact:
Please include your order number whenever possible.
For product-related questions, please include the product name or relevant product information where possible.
For damaged, defective, incorrect, or incomplete products, please include clear photos or videos where relevant.
Return Information
Our registered business address also serves as the official return address for approved customer returns.
Before sending a return, please contact service@noddeer.com so that we can confirm eligibility and provide applicable return instructions.
Providing the return address publicly does not remove the requirement to obtain return authorization before sending an item.
Returns sent without sufficient order information or without following applicable return instructions may experience processing delays.
Official Contact Summary
Brand Name: NODDEER
Customer Support Email: service@noddeer.com
Legal Company Name: Tai'an Tieyu Network Technology Co., Ltd.
Business Address: Unit 915, Yudu International Complex, north of Dongyue Avenue, Taiqian Subdistrict, Taishan District, Tai'an City, Shandong Province China
Return Address: Tai'an Tieyu Network Technology Co., Ltd.
Unit 915, Yudu International Complex, north of Dongyue Avenue, Taiqian Subdistrict, Taishan District, Tai'an City, Shandong Province China
Thank you for choosing NODDEER. We appreciate your feedback and look forward to assisting you.